International Shopping

International Shopping

How it works

International shipping from Australia for all your online purchases and global e-commerce solutions for businesses and online retailers.

SOS Mail Parcel Services can assist you with your online purchases from Australian retail outlets and online stores, and help you save money on your shipping costs from Australia to anywhere in the world.

Simply place your order and give them your Australian delivery address. We will receive your parcels and then ship them to you, wherever you are in the world!

We can consolidate packages, check shipments for damages and hold packages in our distribution centre.

Register today for FREE Australian Delivery Address

SOS Mail Solutions will report any fraudulent activity.

Our Happy Customers

Always great service!

Christina J

Great, quick reliable service.

Jo L

I use SOS Mail sporadically for a bit of retail therapy from Aussie stores that don't deliver to NZ. Very easy to use and service is super quick and cost effective.

Nicki F

Wonderful service, so convenient and easy to use. Well worth the effort to use.

Brian K

Safe, Efficient and Fast Shipping to NZ The user interface is easy to use and if there are any adjustments they can be made. The package team are a great help. I really appreciate the team that works there and they have made many holidays joyful. Any package information gives me email alerts, photos, insurance & tracking is available.

Cam C

Great service

Marilyn C

This is an excellent service 5 stars. Highly recommended. Craig is very efficient and helpful; answered all my questions promptly. I look forward to shopping in Australia again.


So far so good , excellent communication with every step of the process. Will definitely be using you guys again

Craig B

Excellent service, quick turnaround. Well done to the team at SOS Mail Service.

Tarcisius M

This is the fastest and cheapest way to get your products from Australia to New Zealand. Have ordered stuff from supplieres in Australia and they say they can not ship to NZ. I got them to sent charge to SOS Solutions and freighted from there at a good price.. Asome service.

John T

Superb, very quick service. A great way to get stuff from Aussie companies that don't ship to NZ. Thank you SOS Mail.

Pete Hall

Excellent service.

Eliane H

Excellent convenient service , highly recommend them

Jeoffrey M

Great service, easy to use... thumbs up

Joseph S

Best service provider, happy customer ?

Reno I

Excellent reliable service

Richard M

this is an excellent platform - thanks team

Charleen N

Hi Craig The guitar arrived this morning! Super quick! Thank you so so much for your help with this shipment, and throughout the year. You guys are amazing, and we are incredibly grateful to have found your service. Hope 2024 will be a great year for your business! Edna

Edna Y

Such a smooth process, now ebay is more accessable. Deliver to NZ now not a problem

Matthew S

Always prompt service

Debra K


Tauniu M

I did my first parcel shipping with SOS Mail and I must say I am truly impressed. Tracking was always visible from departure to arrival. I cannot wait to tell my friends and families to use this service.

Noah T

Appreciate the quality of the service provided. Would recommend interested individuals to join SOS mail for all your mail and all freight services.

Mohammed P

SOS super proud of your service. I would like to recommend any customers who are looking for a freight forwarder in Australia to contact SOS. You'll never be disappointed. By the way I'm from Papua New Guinea. ??

Benjamin N

Awesome service and experience. Very prompt response to queries and doubts.

Alu K

Fantastic service. Using for years, very happy. Highly recommend.

Masha S

I recommend their service to other customers. Best service since I've joined them almost 5 years ago to handle my orders from overseas and Aussie also to forward it to my final destination Papua New Guinea with clear instructions how to handle my shipments.

Meki M

Awesome service for those of us overseas who want to buy from Australian businesses that do not ship overseas! Thank you!

Evelyn M

Nice work Craig


Great servic3

Stephen H

Perfect service! Very happy with it! Thank you!

David F

Excellent service, hugely reliable and efficient. Very much recommended!

Margot A

Best service ever !! recommend it to everyone...

Dmitry S

My package arrived in perfect condition for a very reasonable shipping price! I am very satisfied with this service. thank you!

Jordy S

This service is a great concept & very easy set-up & to use. I am travelling the country for the next couple of years & SOS mail enables me to stay on top of all mail items. Great concept, service - thank you

Anthony L

Very good service.

Kenneth N

Best Service Delivery!!!

Harold S

Legit! So easy and happily would reccomend this service to buy an item that wont ship outside of Aus.

Danielle F

Craig and the team consistently provide stellar service. They respond quickly to all inquiries, have already anticipated the tricky requirements that we have when travelling to multiple countries and we have total confidence they will deliver what they promise. We have been using SOS Mail Solutions for five years and are so happy we chose this company as our mail forwarder.

Allyson M

Very fast and professional service. Will definitely use again. Highly recommended !

Richard E

Great service- thank you

Stephanie T

Fantastic Service - SOS Mail Solutions are a life saver when I want to purchase goods from Australia and get them sent to me in the UK. It took less than 2 weeks to order and receive a pair of Sandals I couldn't purchase in the UK or Europe.

Val B

Fantastic and rapid service. Parcels are forwarded quickly and they arrive packed well. 5 star service. A life saver.


All good as usual

Elva W

SOS has made it so much easier to order my favorite Australian products. They are highly professional, service is prompt and responsive, and fees are extremely reasonable up transparent. Would highly recommend SOS Mail Solutions.

Bryan K

Great service

Seth Y

I've used the service once before and I was very pleased with my package delivery. It was packed securely and arrived in a timely manner. So satisfied with the service that I have recommended SOS Mail to my friends and family as well.

Rolf K

Great service, easy and simple to use :-)


Great Service! Received all my stuff. Looking forward place more order

Lisa D

The best service in freight business!

Robin A

You have made it easy for customers to buy australian goods and to ship to their home countries.

Suzyo N

Very easy and quick to deal with. Makes it so easy to ship from Australia to New Zealand

Ian W

Awesome affordable parcel postage

Rufial L

Amazing service!!! First time user so was a bit nervous but my package has arrived safely and quickly. Would absolutely use again, thank you

Arna L

Excellent prompt service

Timothy Siakisi

My first experience with SOS, a very good experience. I highly recommend them.

Cornelius K

Excellent service. It works. Prompt forwarding from Australia to NZ. Have used a few times no issues.


I just wanted to thank SOS Mail Solutions for their ongoing outstanding service. You guys always deliver! No pun intended. My last shipment has just arrived, in time for Christmas. I can't believe how quickly you managed to get my item to me. You managed to get my item to me in 6 days, from Brisbane to Queenstown NZ. Outstanding. Thanks so much once again.

James B

Happy Customer right here!


I have nothing but good things to say. I have been very impressed with Craig Burton and the level of customer service he has provided. I have talked to him by phone and through email. Craig always had a answer and seemed to know who I was. Thank you to the personal shopping and helping me with all my shipping needs.

John K

SOS provide an absolutely AMAZING service they are VERY EFFICIENT no mucking around. SOS have exceeded all expectations across the board

Clinton J

Perfect 👍 today I got my parcel thanks

Gernot W

Love their service! Fast and very reliable. Will be utilizing this service more..

Arua H

Awesome service

Daube M

excellent best in world!!

Brian T

The service was fast and reliable. Keep up the good work.

Jessica A

My first order was smooth and swift. I didn't expect it to that quick. This will be my second order and I'm looking forward to recieving it soon . Great service . Great experience.

Oliver Rupen

Really really good service, an excellent choice in parcel forwarding: I've bought several items and everything arrived in perfect conditions, totally recommended

Felipe C

Thank you for your excellent and fast forwarding service. I have received my parcel from Australia in a perfect state!

Alex B

The service and delivery was superb I have been using the service for 2 years now and have no complaints Thank you for the great support and service

Pinto K

This is an awesome system! I love it.

Greg P

Best forwarding service out there! Fair prices and great customer service. I'll be a repeat customer going forward!

Colin A



Excellent service, multiple options given for shipping my two separate items. Both arrived quickly, well packaged, and in excellent condition. Highly recommend SOS as an exceptional service provider. Thank you SOS for helping me to get my son’s birthday presents to our address safely! Sandra

Sandra H

I received my parcel. Awesome service!


I am very pleased, thank you for the excellent service.


great mail solutions

Drake H

I've been utilizing SOS Mail for years! I live in Newport Beach, California, USA. Every single order that I've placed through SOS Mail has been a success! The website is easy to utilize. Communication with SOS Mail is awesome: always fast to respond and get the order to the next step. All items have arrived securely packaged, and more important in excellent condition! Last, and perhaps the best thing about SOS Mail is Craig! He's always a pleasure to work with! THANK YOU!!!

Steve K

Thank you so much for your fast and responsive service. I am so happy I chose you as my mail forwarder company. I have checked other companies before choosing to work with you, and you are easily the best when it comes to mail forwarding from Australia, by far. I wish you all the best!

Shahaf B

Very positive experience. Extremely correct and fast handling of the shipment at fair prices. Also had excellent support from Customer Service because something was not clear to me on the website. A great company! -5-STARS !

Rick de Valk

Service worked perfectly! My package was shipped promptly and I received regular updates on its progress. I would use this service again.

Lee B

Excellent service. Thank you

Olivier R

Great service.

Graham B

SOSMAIL SOLUTION is simply the best company I use. I'm hooked by their customer service and simplicity in their user platform. Thumbs Up!

Clint D

Fast and efficient service as always.

John T

Great service and very reliable. I am able to shop online hassle free from an australian store and ship to Zambia.

Suzyo N

excellent service, thank you

Alice G

I have found Craig and his Team to be courteous and prompt. Now that's what i call, Customer Service.

Isabella M

What an awesome service! So glad I found them!! I used to order an item that was out of stock at US H&M. Thank you!

Allison C

Excellent & efficient service.

Peter & Inge L

Great Service

Elizabeth K

Very good company for mail or parcel forwarding. Reliable and fast shipping

Abbas R

Great service. Gives you peace of mind when travelling that you can keep across important mail. Keep up the good work

Bruce R

Thank You for good service ! kind regards Hannes from Austria/Europe

Hannes W

Very excellent company! they are very fast and have fair pricing. contacted them with my concerns as i have not tried this before and they got back to me very quickly. very professional and will definitely be using this company again!

Julia R

Great service. Got my items quickly and without any problems.


I use SOS Mail for freight forwarding from Australia to new Zealand when Australian based vendors & suppliers won't ship Internationally. SOS Mail have been great to deal with - an excellent on-line portal, great comms and all shipments received quickly and without any damage - very happy to recommend SOS Mail.

Richard W

Appreciate and love the service, very convenient for me.

Natasha E

Efficient service! Definitely will be using them more often.

Jena K

As first time user of this service, I must say Craig and the team have been very helpful answering my questions. Good operator and very helpful. Happy customer Justin from NZ

Justin A

So far so good. The system appeared to be working. I'm grateful for your help in bringing these camper van items into New Zealand.

Justin A

Great service!! I recommend it to everyone.

Ragheb N

1st time user. Very easy site to navigate. Very responsive & helpful. Will definitely use again.

Marc F

Excellent Service!

Collin O


Viola K

Such a good service! Quick and perfect!

Amanda R

What a great service.everything runs so smoothly

Nelson King


Kiaeng A

Great service ! Very efficient during these unprecedented times. So grateful

Emma A

Amazing service, have recommended to my friends and family!

Alice P

Convenient service and very customer oriented. Thank you so much Craig and the team for always coming through with my packages.

Lyee K

Excellent service. Ty Craig. Very happy.

Leanne J

Very helpful

Diho T

Really satisfied, everything is going smoothly! Thank you!

Anthony P

As traveling Full time have used these guys and never had a problem

Lynley K

During the busy Christmas period, SOS Mail came through with shipping a product that was hard to find in NZ. The shipping cost was quite reasonable too. Thank you very much.

Gideon H

The team at SOS are so efficient and prompt. Keep up the good work

Jason W

Excellent company and service, definitely trustworthy. I delivered my items and they redirected to a very specific address and they arrived perfectly well to my house! The price is very reasonable and it is safe, I will keep using and recommend to all the people I know! You are the best ❤️

Sophia M

Superior service that is highly recommended.

Vicky M

used this service a couple of times. No complaints

Wasia A

Totally delighted with this service. Instant communication, rapid dispatch, nothing too much trouble. Postage expensive (in my case) but the upside is that delivery was incredibly fast for these covid times. Would rather pay more to NOT wait months, Well done.

Rosalene B (New Zealand0

Great service!

Jennifer S

Outstanding services!!!! SOSMAIL is my favorite when getting parcels from Australia. They made things Easy. Thank You all the Team.



Naomi M

Great service very easy to set up & pay thanks alot Ken

Ken Full

Very efficient service. Responds in a timely manner to email queries. The website process is easy to navigate and manage.

Selina K

Big Thank you to the SOS Mail Solution Team, they made it easy for us.

Sione O

Great service so far. Happy cleint!

Natasha V

Best delivery to POM. Parcel got there in 7 days. Highly recommended. I will use services again 100%

Leanne d

Thank you Sos Mail Solutions! This system is what I want. Price included receiving service and transportation fee is reasonable. I've had no uneasiness. I want to use this company again. Thank you!!


Great service - efficient, fast and easy to use

Louise J

Fantastic service

Alfred D

Thank you SOS Mail. I received my package in PNG without issue. The customer service was excellent. Looking forward to getting more stuff from Aus via SOS Mail.

Morris E

Great service! Now I can buy my favorite Australian brands because a lot of them don’t ship to the USA!

Mila V

Awesome service , quick and no hassle! absolutely recommend

rudi b

Have been using SOS Mail Solutions over the years and their service is fast and reliable A++++

Ian Gaunala

Excellent service and easy to deal with.

David W

Absolutely fantastic service. I live in the UK. I was after a pair of sandals from a French brand however they had sold out in my size in both the UK and Europe. I managed to locate the final pair in my size however they were based in Australia. Unfortunately, I was unable to purchase these as the brand had an agreement with the Parent company in France which meant they were unable to sell or ship to the UK and Europe. Will no friends or relatives in Australia or NZ, Craig via the International Shopping option purchased these on my behalf and got them shipped to the UK. They just arrived this morning and I'm over the moon with the service - From order to delivery took less than 3 weeks. Thank you ever so much.

Val (UK)

SOS Mail have been very good with all my overseas purchases with packages being received within reasonable time despite the struggles with flight restrictions to international flights. Very professional service and I don't hesitate to recommend their service to anyone else looking to do online overseas purchases.

Melisande B

I am new here with SOS however, for the first time experience and phone call to representive and signing up online.. Was very pleasant, professional and easy.. I look forward to future service and trust it will be equally as pleasant. Thank You for Great Job in Service and Communications.. Kind Regards, Capt R

Richard S

I've been using SOSMAIL since 2018, and they are 100 per cent trustworthy and reliable. I've had absolutely zero issues with the service. Great job, SOSMAIL!

Florence R

Serious company always ready to help. I recommend.



Arieta L

Thank you for your service, very well organized. Kind Regards

Kalinga A

Very reliable... Thank You

Talisha F

Would & have recommended SOS Mail to anyone who enquiries how we handle our mail as we've been travelling around Australia for the last 5 years

Deborah E

Was referred to this website and really satisfied with this fast and affordable service! Will definitely use sosmail again and again

Sara M

Affordable freight fees.

Leticia M

VERY prompt service. Trustworthy. Was able to turn around my important mail within hours. Five star service!!!

Timothy B

great service

Olive T

This was my first time using a parcel forwarding service since most companies I use over US shipping. The process was quick and easy. Very fast turn around time. I believe it shipped to me the day it was received by the company. Great experience and I highly recommend.

Kathleen W

Best Services Ever.

Lyle D

Vers nice service, quick and efficient. No surprise, no defaults. Someone you can trust

Brice V

fantastic service !!

Sally W

Great service… for seven years now


Appreciate the prompt assistance

Beatrice R

We have been with SOS Mail Solutions for the previous 8 years. Their service has been excellent. As we are now based at our home address, we no longer require the service.

Peter McHugh

Excellent service. We are free to travel and enjoy life without having the hassle of worrying about our mail. Craig and his team take care of collecting and forwarding on any mail we receive. We have at times used their mail scan/shred service and everything is done in such a timely, professional manner. Thanks so much.

John R

Efficient always!

Georgina M

I've been using SOSMail since 2011 , and the service has been prompt and reliable. I have NOT used it to receive mail overseas , but the 'within Australia' service has been faultless. Any queries regarding a particular item of mail , for example , "does it look like a Xmas card ?".......have been easily resolved over the phone.

Neil S

Great service. Quick dispatch and prompt delivery!


Excellent service! I received by package within 9 days and all my packages consolidated into one. Well packed and everything in perfect condition! 🤩


Pleased with how my parcel has been handled. Well done

Dixon S

Best mail forwarding service I have used so far :)

Marlynn K

I have found your service to be very reliable, quick and easy. Thank-you. I will use again.

Annabel M

Love you work

Kristoffer T

SOS Mail Solutions is Excellent, fast delivery!

Anne N

love it, have been more than pleased with your service since we started travelling Australia since 2009.

Ronald & Evelyn G

Great service, prompt delivery, great comms, highly recommend

Philippa H

Love the service. Thankyou SOS.

Shirley V

awesome service!

Jacob T & Emily G T

Easiest way to get your parcel delivered to your destination fast

Ratu Isikeli Qoro

Great service

Emily R

You guys are the best!

Nawaf A

Fast, efficient, and friendly service. I was anxious initially because I needed my parcels to be sent to an island country with unreliable postal services. I was wrong - My parcel was sent out immediately with a very reliable tracking system. I received within a matter of days. I will keep using this service!

Yoko K

system is fast and convenient

Mischel S

Great service

Noalene K

I couldn't be away this long without this amazing company! Thank you for making a stranded Aussies days a lot easier!

Cara M


Benjamin D

Accurate and professional work, Thank you!

Aymen Horchani

Joined SOS mail due to the many recommendations I was getting from friends in PNG and Brisbane. Spoke with Lauren this morning, sooo helpful re how the service works and was so nice given the load work the team must have right now after the festive season! Happy New Year Lauren + team

Lemba A

Great Service

Elisabeth A

Excellent service?

Ruth G

excellent service!

Rhonda A

Excellent service

Harriet K

Thank you so much Craig & the team at SOS Mail Solutions! I greatly appreciate this service, makes life so convenient. Always quick to respond to requests & solve issues. I highly recommend his business! God bless

Whitney A

Excellent service

Ancilla N

This is my first time to use SOS mail.. the customer service is great and I am hoping to receive my parcel as soon as I pay.. Keep up the good work guys.. I am from Papua New Guinea so SOSmail is going me a huge favour.. hope my package comes in time for Christmas..


excellent service!

Roslyn H

Very good service and highly recommend SOS mail solution. Being in Fiji and Papua New Guinea often there are sellers who don't post these countries. And thanks to Craig and team my online shopping has just been made easier. Best service!!

Priyanka D

excellent service

Segana B

I have been using this service for a while. It is really easy to use and haven’t had too many issues other than some cosmetic damage to product boxes but I have not had a lost item yet as I typically only use Aus post over fed ex or dhl due to the major issues with them in the US.

Anthony C

Excellent service!!

Terence M

Excellent service

Gedion S

Excellent service and very reasonable rates

Moushumi D

Excellent service

Ruth G

Excellent service

Vele I

Great service. Thank you!

Kila N

Excellent service

Jacinta I

so far I am impressed.

Walter B

Thanks for an excellent service, fast and easy to use!

Jenny V

Excellent service!

Velda Y

Very Great Work! Enjoying Everything You Guys Do! Keep Up The Great Work!

Erick R

Excellent service!!

Catherine G

great service, my package was processed within a day and already on the way with Australia post. thanks for the speedy and reliable service,

Margaret A

Great service!!

Naomi K

Great service

Linda C

The services are reliable and I am able to get the stuff I want overseas which are not available in PNG

Lucy S

I live in Papua New Guinea. Great service. Would recommend to anyone needing a forwarding address in Australia.

Alexander M

New to this but very impressed. Hope it gets better. Cheers.

Paul R

I am so happy getting my parcels through SOS Mail. I support SOS Mail for your Services

Melynty S

Great service!

Rita M

Impressed with the service SOS mail. Keep up the great work Shanti PNG

Shanti Y

Excellent shipping service! No issues with the shipping addresses, quite affordable for the small items I was receiving. All my questions and requests were addressed and answered in my emails and on the sites forms. Site was fairly easy to navigate, payment was simple. Would definitely recommend service 100% and am using again now! Thank you sos mail solutions!!!

Leanne S

Received my parcel in good shape and in a timely manner. The tracking was great and I picked up my parcel as soon as it was ready. Would highly recommend SOS mail for parcel forwarding services. Great Job guys!

Jeremy L

I was told of SOS Mail by a friend and have been using their parcel forwarding service since. I have since then introduced another friend who is now also using SOS Mail to have her parcels shipped to Papua New Guinea. Absolutely love the service.

Michelle K

Awesome service. Thanks SOS Mail.

Julie A


Rita S

Thank you for the excellent service

Kura D

Good and trustworthy team. Thank you


Awesome delivery service and reasonable fees charged. Makes online shopping a breeze, especially for overseas post to recipients outside of Australia. Thank you so much and keep up the great work!

Jemimah T

Finally I have nice helping address to ship my items to my country. Thank you so much! Cheers

Ludwig Sapa

Great service!!!

Paula C

Awesome service.

Hans K

Great service, been using for over a year

Gabriel L

We have just received our delivery for the first time using SOS Mail Solution. We are impressed with their service and the transparency of their charges. Their web has an estimation of charges function and we checked it out before we made our online purchase. The ultimate charges of SOS were the same as the estimation, which gives us a lot of confidence in them.

Jason S



Very happy with the service

Wayne P

Thank you Craig and the Team for the work you do! Really appreciate it. May God bless and protect yous always.

Delwyn D

There service is spot on .If i would rate sos mail i will give you a 100% plus for your service.

Collin O


Sioni M

So far so good with all my shipping. Thank you.

Bernadette C

Awesome service and professionalism You guys Rock Thanks !

John R

Awesome service

Melissa Irung

Very effective delivery and forwarding all our parcel 100% success. Highly recommending you to my contacts.

Asing Bogomos

Excellent and efficient service! Many thanks!

Nicole M

The services are really good. I receive email updates as soon as they receive and send my packages. Prices are quite reasonable as well. Definitely recommend

Shandi B

Great, efficient service highly recommend

Panos I

Hi Craig Thanks for providing SOS mail forwarding service while we were travelling Australia. We have appreciated our WA sourced mail reliably arriving wherever we wanted it for five and a half years. Wish Australia Post was as quick at responding as SOS! Kind regards Mike & Jenni

Michael W & Jenni R

I used SOS as my mailing address for 2 years while I was travelling around Australia. They were very efficient and reliable. I mostly had them scan my mail for me but also had mail sent to me on a number of occasions and it was always sent on the day requested. Thanks SOS for providing excellent service.

Keith M

Very responsive and great to work with. Fast service also. Thank you for your support always.

Agnes L

Your service is excellent!

Mari Joy C

Have been a member for many year and never had any problems with the service provided.


Hi Craig You are doing a great job as always very satisfied Thankyou xx

Gloria B

Fabulous and always reliable. Not a bad thing to say about this company 😊


Great service, professional and efficient staff

Serge M

Great service - very happy

Grahame R

First time using SOSMail, everything went great. I was notified every single process through, paid, and they shipped it out within 24hrs. Received in hand and its exactly the kind of service I have been looking for! Decent price, nice quick service!

Jay K

Pleasant service today.

Bernadette C

This is an awesome service. I just registered and am quiet happy with it. I have orders over sometimes being sitting with a friend that delays postage. This is just a WOW service, I will now get my orders done.

Hedwig B

Pleasant service so far. Thank you.

Bernadette C

I appreciate the service provided to ship my items to Papua New Guinea. Since registering on SOS mail service about 2 years ago, I have always received my packages on time. I did have an issue just once when shipping two packages at the same time; this was solved the same day when I emailed about the issue. This service has made it very convenient for me; I have recommended this service to another friend who is now using this service too. Thank you.

Zillah T

Always reliable and provides fantastic service.

Tennille M



This is an awesome service, it makes dealing with our mail very easy while we travel

Denise P

We've been using SOS for 5 years while travelling Australia in our 4WD chasing as many of Australia's WOW experiences as possible. SOS has provided a reliable, effective and efficient service enabling us to manage our mail while having no fixed address. Much appreciated, and a particular thank you Craig for your personal attention as and when required. M & J

Michael W & Jenni R

Very happy with the service, would recommend

Wayne P

The Best in Australia. Professional services like no other. Amazing user friendly customer services. Worth spending every dime for high quality services. Extremely recommended to anyone everyone who looks for RELIABLE & PROFESSIONAL services. Clint Deidenang Nauru Island.

Clint D

I find arranging to forward parcel is very confusing. Not the most user-friendly website. regards, Chin

Chin Chin N

Great service, Friendly and professional staff

Serge M

Fantastic Service Efficiently forwarded my online shopping in just 3 days to Papua New Guinea


As a traveller I have been using sos mail for 10 year and I have never had any problems ever with the service they provided to me


Enjoying it so far, easy online use

Danielle F

Great Service

Hilda A

Excellent customer service

Debbie O

Excellent service provider in International Mail Forwarding business. Highly reccomend my fellow Papua New Guineans to use Sosmail. You will never be disappointed.

Stephanie I, PNG

Good service.

Jonathan S

I was hesitant to choose a mail forwarding company just based on an internet search of companies, but I am glad that I chose SOS Mail Solutions! I have used their parcel forwarding service to forward retail purchases from Australia to the US twice in the first month within opening my account, and they have been amazing! Their website is easy to navigate, they are available to answer questions when I call, they are lightening fast to process my incoming and outgoing packages, and their prices are fair with various options for shipping and services. Thank you SOS Mail Solutions!


Sos has been great with its updates

Naomi N

SOS Mail is very efficient. They ensure my packages get to me in perfect condition and in very good time too. I also love being able to track my parcel, it gives me great comfort knowing exactly where my parcel is and when it will arrive.

Jeanale N

We have been using this service for 2 years now while we travel around Australia. It's very easy to use ( mostly do it from my phone). We have met a lot of people on the road using sosmail and they are very happy also. Try it you won't be disappointed. Richard S.


great service. totally recommended.

Robert C

SOS MAIL SOLUTIONS Good site ! Packages arrive on time

Sean C

SOSMAIL SOLUTIONS Excellent mail forwarder service who I trust to ship my packages safely and on time !

Ponchiam C

Thank you to Craig and his team! I get my parcels forwarded to PNG with no hassle. Quality service and very helpful to consolidate numerous parcels.

Lyee K

The best

Shanti Y

Friendly staff and great customer care:)

Elizabeth L

options given serve all my mail needs and the prompt response when making and queries i find the service excellent


Great mail forwarding operation. Very easy to use.

Jack M

Best mail forwarding service

Marlynn K

Thanks for the Service keep up the great job..

John B

very excellent service. Thank you so very much

Lucy S

Marvellous solution to a common problem of extended travel. Cannot fault SOS Mail Solutions. Website is easy to understand an navigate.

Robert C

Really pleased with the service, have used a few times now. A fantastic option for overseas shopping in Australia. Thanks SOS Mail.


So far I am so pleased with the mail handling services you provide.I get all my parcels timely and in good condition and I plan to remain a loyal customer to your company.

Julie-Anne K

Great service!!!

Paula C

This service is fantastic!! The staff answers questions with in seconds!! Reminders are sent as a courtesy and everything is very transparent!! Thanks SOS for subzero service!

Tony From Boulder, CO

Excellent service

Beatrice S

This is the best shipper that I have used for 5 years now and I strongly recommend it.

Meki M

Loved your service since we joined and started travelling over ten years ago !!!!

Ronald & Evelyn G

The best service byfar from Craig. Details of shippment arrivals and the best thing is that is you can ship any of your items from a click of the button on the website. But if an app was created I think you would go far.

Ralph J

Ever since I started using this mailing system, I am very happy that I get my things I ordered from over seas. Affordable and easy to use, your service is the BEST! Keep up the excellent work, glad to be using this mail forwarding system.

Dikar K

Great service!!!

Paula C

A great service

Muniara T

Fast & efficient, thank you

Rudolf J

SOS Mail Solutions is a great service provider, making life easier getting packages through to me from overseas. I have been with SOS Mail Solutions for a while now using their parcel services and the personal shopper service, both of which I have not had any issues with. Great customer service.

Karen M

I have lived away overseas for a number of yeas and have found the SOS mail solution ideally tool for helping me manage day to day correspondence.

Michael P

I'm very happy with SOS Mail. If only Australia Post were as good...


We have been using SOS Mail redirection now for two years and cant fault them. Such a wonderful, affordable service. We are on the road full time so this service alleviates the need to rely on family or friends to collect and deal with our mail. Thanks Craig and crew from SOS Mail. We love your service.

John R

The best effective and affordable service apart from others I've used int the past. Keep up the good work.

Ian G

Your service is Excellent!

Judith P

Excellent service provider for me as I live overseas and am able to still receive parcels from anywhere in the world.

Muniara T

This is the best eve shipper I have.

Meki M

Awesome service - seamless process. Highly recommended.

Mark M

Great service- better than what I did when I was handling it myself. Scanning is quickly done, and forwarding of mail is always as requested. Great job! Keep it going guys!

Kim M

We have been with SOS Mail Solutions for several years now and have and continue to be very satisfied with their service. Now like all things when you are associated with them for years it only stands to reason that sometimes things go wrong. But when they do, SOS responds very quickly and goes out of their way to make it right. No excuses, no if or buts, they just make it right. If you're looking for a mail forwarding agent or just an Australian address then its been my experience that SOS Mail will look after you. Barry & Suzy

Barry L

Never had a problem. Great service and very reliable. Highly recommended.

Alcinda G

Been using this service for years now and have had no issues. Trusted!

Theresa Paliau

This service has made it easy to have our mail checked whilst doing the big lap. Good work SOS Mail

Kenneth Chapman

We find this service very good and easy to use. The management is very approachable and helpful. We have been using SOS for around 4 years now as we live in our van and travel this great land.

Kathleen Stoney

Been with you guys for about 5 years now and couldn't fault your service. I would (and have) recommend you to anyone.

Geoffrey McC

I very much appreciate the service provided by SOS Mail Solutions. Ever since opening my account and using this service, I have received all packages on time. I appreciate the email notifications that I receive to notify me when my package is shipped even to arrival and customs clearance here in my country-local Post Office. Thank you so much and I will continue to use this service.

Zillah Tuba

Hi Craig, I am finally found a place to call home. I will be cancelling the service after many years of travelling. I wish to thank you for your service and I have often been asked " How do I get on about my mail? ". My reply was that initially, With SOS mail service all of my mail arrived on time all the time and wherever I was in the world. Any mail that I needed to check on, a request for scanning and I received it the same day . Very efficient, very effective, very reliable and very compatent. I highly recommend this service. Sincerely S Webb

S Webb

Your service and your system have been outstanding my compliments to you all. Package arrived on Thursday.

Paul B

We have now finished our travels and will no longer require your excellent services thank you. Thank you once again Craig for your excellent service over the last 7 years. We would have no hesitation in using your service again should we require it in the future and we have no hesitation in recommending you to travellers we meet along the way. Steve & Kerry

Steve & Kerry

Hi Craig, I just wanted to say thank you so much, I am really impressed with the great service you have provided. I will definitely be using SOS again and recommending you to anyone in future Have a great week. Davina

Davina M

we are very appreciative of your service for the past 5 years, and we are happy to recommend you to anyone who needs a reliable and consistent mail service! All the best Sarah W Malaysia

Sarah W

Craig Thank you for reactivating the account temporarily. I have now printed my bills and the account can be closed again. I would like to thank you and your staff for your efforts over the last 12 months. It made our travels a whole lot easier. I will happily recommend your service to all fellow travellers in the future. Cheers Aileen

Aileen G

Hi Craig, Parcel received! What speedy service – really impressed!!! Kind Regards, Philip South Africa


Hi Craig. Received my item in good condition. Thanks for providing this service! So great now tt we can shop in Australia for retailers that do not ship overseas!


Craig & SOS Mail Parcel forwarding Team, Thank you so very much for your great packing and shipping services! Everything arrived safely, including the breakables! Will be more than happy to recommend to anyone who wants to order from Australia.


This is a great service. I needed to buy stuff from online stores in Australia and let it ship to The Netherlands. The stores do not sent products to The Netherlands themselves so i used SOS Mail Solutions as a shipping address. SOS Mail Solutions then shipped it t me. Great service and thanks for your help Craig!

Mark J

Just wanted to thank you and your company for getting the Missoni for Target package to me in the USA with everything intact. No broken items at all! I'm so pleased. I look forward to using your service again in the future. Thanks again.


Thank you Craig for your services over the last 7 months it was both efficient and prompt and I have definitely recommended SOS Mail to fellow travellers.


Dear SOS Mail Parcel forwarding Team Thank you so much for taking care of the shipping option for me - what a relief! Now I just can't wait for the packages to arrive, one by one, of course :-) You have no idea how happy you've made so many of us - No shopping for Missoni for Target Australia for us without SOSMail and you've definitely made my day too! Thank you!


Craig, I got my items two days ago. Everything was perfectly intact and packaged so well. Thank you and the SOS Mail Parcel forwarding Team again so much for helping with this and putting up with my crazy (and the crazy I unleashed on you). Still debating more orders but I'll be sure to pass the word to anyone I know that your service is the way to go. Thanks again


Hi! Today delivered :) Thank you for high grade service.

Best regards

We have moved into our home so will not need your service any more. Thank you for terrific service over the past 2 years.

Jim E

Dear Craig, Thanks for the reminder. We will be back home by the end of this weekend, so we do not need to extend. I have cancelled mail redirection as of 31/7/14. Next week I will get in touch with you to arrange pickup of our mail. Your service has been fantastic and we'll definitely use it again. Cheers

Phil W

WE ARE LIVE - SOS Mail Solutions international Shopper and Shipping Service

We Are Live

Take up one Idea, make that one idea your life - think of it, dream of it, live on that idea, let the brain, muscles,nerves, every part of your body, be full of that idea, and just leave every other idea alone, This is way to success

The Idea

We just wanted to send an email to say how impressed we are by the service we have received in the past year! Having no fixed address means that we need a permanent solution. We needed access to our mail being held at any time since we cannot always be in touch during normal business hours. Having a website designed for easy access to our mail 24/7 is a perfect solution for us, and your swift response to our requests for mail to be sent to us have been first class. Thank you

Amanda and Stephen

Just wanted to say how appreciative we are of your excellent work! You don't miss a beat :-) Thanking you again,

Victoria Brooks Outback Doctors

SOS are a highly professional service and we thank them! Our trip around Australia and mobile business are in good hands soley because SOS do what they promise. Mail is organised for us and we just log in and choose what we want sent. Totally reliable, fast and effiecient service. Can't thank you enough SOS. We know our mail is in safe hands' Thank you

Victoria Brooks, Outback Doctors

Come and see us at the QLD Caravan & Camping Show being held at the Brisbane RNA Showgrounds from 6 June through until 12 June 2012. We have a stand in Building 3 on the Upper Level. See you there!!

Craig Burton

Thankyou Craig for an excellent service. We have been travelling for the last 2 years and it has been great to know that our mail can reach us wherever we are. We would reccommend SOS to all our fellow travellers and look forward to dealing with you when we start travelling again. Once again thankyou for your service.

Anne and Greg

Your service was wonderful while overseas in Japan, thank you. I'd definitely use it again.

Nathan G

Thanks again! Appreciate your quick service always.

Kane N

Your service has been excellent and we will recommend you to anyone we hear of who needs it.

Steve B

I take this opportunity to thank you for your services which we will certainly use again for our travelling in the future.

Ramon D

Thanks for the continued good service.

Sal M

Thank you again, and we will certainly use your services next year, when once again we hit the highways and byways of this beautiful country of ours. I would not hesitate to recommend your firm to others who need such services.

Lyn & Rosalind

We appreciate the efficiency with which you run your business.

Serena S

You are absolutely wonderful!!!

Rosie T

We would like to thank you for your excellent service we have received and wish you all the best for the business in the future.

Alan & Jacki B

SOS Mail is really great!!

Wei X

After a year of terrific service we are sorry to say that we no longer need our account with you now that we have settled down. Thanks very much.

Nicola & Paul V

Your sevice is absolutely excellent guys! We tell anyone and everyone about you .....

Erika B

It's a great service and so much easier than opening an office in Australia just yet!!


Thanks for your good service which we will use again in the future so hold our account balance for when we return.

Brian & Glenis

We have been very happy with the service provided and if you want a reference for future use please advise us.

Keith B

Thanks for all the mail services - it is working a treat for us and saves us a lot of time.

Andy R

Many thanks for automatically banking our cheques for us, it's so helpful while we're overseas.

Gill B

Love the video of you on the website, and thanks for the excellent service again.

Doug R

Thanks for all your help over the years.

Paul D

You guys are offering a great service and we are very happy customers.

Bert V

We surely appreciate all your extra efforts and help with our mail.

Donald D

We would like to renew for another year and would like to say we are extremely happy with the service that you are providing for us.

Murray T

Great News. Thanks for the great service and support as always.

Don D

Thanks for a great service while we've lived overseas!

Chris L

Thanks again for a great service.

Mark G

Thanks for the good service.

Tim K

You give such a wonderful caring service, that takes the worry from us, as we travel, knowing that our mail is getting to us when we need it.

Sue & Bruce

Your service is absolutely excellent guys! We tell anyone & everyone about you... Ta, Erika


We are very happy with your service its been invaluable in managing our matters in Aus.

Cheers KM (Finland)

As a migrant from the UK, your mail forwarding Service is just what we needed. SOS Mail Solutions has made our new life here in Australia so much easier. Such friendly staff. Great stuff.

Anne R

Using SOS Mail to look after a mail while we are travelling around Australia is one of the best decisions we have made. Our mail is forwarded to us with great customer service and so simple. Many thanks, keep it up.

John and Bev

Thanks very much for your services. Excellent service indeed!

Dave O

Hi Craig Annual renewal has been updated online Exceptional service. Many thanks


We will be renewing for another 12 months as the service has been superb for what we need, and we do recommend you to others in the same situation as ourselves. All the best

Regards Alan

Your online mail forwarding service for me as a Expat living and working in Thailand is truely the best service I could wish for. This is truly a service that all Expriates should be using for there postal mail. Just so easy. Thank you SOS Mail Solutions.

R P Roberson Thailand

Hopefully your making Millions$$$$ as your service is faultless.

Love Mike & BB

Thank you for your good service this year.

Regards, Dene & Bev

To SoS Mail Solutions- Business Mail Division. The concept of receiving my business mail online is truly a innovative idea that simply is working so well for both me as an owner and for the business with regards to cost saving and efficiencies. Thank you

JP Pty Ltd

While cycling around Australia my address changed constantly and I needed a mail service that could keep up with my movements. SOS Mail Solutions proved ideal: timely, efficient and unfailingly helpful. Thank you. I am happy to recommend your service to all travellers.

Michael (Vic)

Thank you kindly for your good service. with regards to my mail forwarding. Very helpful and much appreciated.

Don (China)

Mail Forwarding Service. Please pass onto your team we are very happy with SOS service. It is working very well.

Lee (Brazil)

Many thanks for your excellent mail forwarding service

Alan (Australia)

Thanks to the SOS Mail team for your excellent service.

Issy and Colin (USA)

Thank you, thank you, thank you - my friends cannot believe your service when I told them how I received my mail while backpacking around Australia on my working holiday - I'm passing the word around. Thanks again Craig

Lauren (New Zealand)

I highly recommend SOS Mail to anyone who requires this type of service. I found the SOS Mail team reliable, trustworthy, friendly and efficient during the 3 months that I was seconded to Melbourne on business.

Allen (NSW)

Thanks to all the staff at SOS Mail for your prompt, efficient, and friendly service. Jan and I will certainly be returning to use your service when we next travel.

Neale & Jan (WA)

Thank you for helping manage my post while I was on my working holiday in Japan for the last six months. Your scan mail service during this time enabled me to view and print my mail through the internet wherever I was. I will certainly be returning to use your service when I'm in Europe next year.

Jessica (QLD)

Whilst travelling around Australia your scan mail service was just terrific - being able to access my mail on-line anytime was an amazing service. Thank you Tara for helping us stay in touch while travelling.

Issy & Collin (NSW)

We will be recommending this service to all our travelling friends...

Sue & Mike (VIC)