International Shopper Mail Forwarding Parcel Services Business Services


About SOS Mail Solutions

SOS Mail Solutions is an Australian company, based in Brisbane. We provide perfect solutions for mail forwarding, mail redirection, international shoppers, parcel services, and business services.

With previous roles held in senior management within supply chain and distribution for large international companies in a number of countries around the world, Craig brings to SOS Mail Solutions his business experiences from working with these large companies together with his drive and passion.

We have set-up a business with your best interests in mind to reduce your costs through our various services which are ideal for:

Mail Forwarding

  • Travellers overseas or around Australia (eg grey nomads, wanderers, holiday travellers, long term caravan and campers);
  • People working in remote/mining areas;
  • Businesses requiring an address in Australia;
  • Businesses requiring an online PO Box;
  • Migrants to or from Australia;
  • Or for any other reason that you may be away from home or office for a period of time. This way you can keep you in touch with family, friends and associates.

International Shoppers

International shipping from Australia for all your online purchases and global e-commerce solutions for businesses and online retailers.

Parcel Shipping & Returns

  • International on-line stores and companies in handling their forward shipping of orders to Australian addresses.
  • International on-line stores offering parcel return address and handling within Australia.

Business Services

  • Locally based businesses
  • International businesses requiring a virtual assistant

Our Happy Customers

Hi Craig, I am finally found a place to call home. I will be cancelling the service after many years of travelling. I wish to thank you for your service and I have often been asked " How do I get on about my mail? ". My reply was that initially, With SOS mail service all of my mail arrived on time all the time and wherever I was in the world. Any mail that I needed to check on, a request for scanning and I received it the same day . Very efficient, very effective, very reliable and very compatent. I highly recommend this service. Sincerely S Webb

S Webb

Your service and your system have been outstanding my compliments to you all. Package arrived on Thursday.

Paul B

We have now finished our travels and will no longer require your excellent services thank you. Thank you once again Craig for your excellent service over the last 7 years. We would have no hesitation in using your service again should we require it in the future and we have no hesitation in recommending you to travellers we meet along the way. Steve & Kerry

Steve & Kerry

Hi Craig, I just wanted to say thank you so much, I am really impressed with the great service you have provided. I will definitely be using SOS again and recommending you to anyone in future Have a great week. Davina

Davina M

we are very appreciative of your service for the past 5 years, and we are happy to recommend you to anyone who needs a reliable and consistent mail service! All the best Sarah W Malaysia

Sarah W

Craig Thank you for reactivating the account temporarily. I have now printed my bills and the account can be closed again. I would like to thank you and your staff for your efforts over the last 12 months. It made our travels a whole lot easier. I will happily recommend your service to all fellow travellers in the future. Cheers Aileen

Aileen G

Hi Craig, Parcel received! What speedy service – really impressed!!! Kind Regards, Philip South Africa


Hi Craig. Received my item in good condition. Thanks for providing this service! So great now tt we can shop in Australia for retailers that do not ship overseas!


Craig & SOS Mail Parcel forwarding Team, Thank you so very much for your great packing and shipping services! Everything arrived safely, including the breakables! Will be more than happy to recommend to anyone who wants to order from Australia.


This is a great service. I needed to buy stuff from online stores in Australia and let it ship to The Netherlands. The stores do not sent products to The Netherlands themselves so i used SOS Mail Solutions as a shipping address. SOS Mail Solutions then shipped it t me. Great service and thanks for your help Craig!

Mark J

Just wanted to thank you and your company for getting the Missoni for Target package to me in the USA with everything intact. No broken items at all! I'm so pleased. I look forward to using your service again in the future. Thanks again.


Thank you Craig for your services over the last 7 months it was both efficient and prompt and I have definitely recommended SOS Mail to fellow travellers.


Dear SOS Mail Parcel forwarding Team Thank you so much for taking care of the shipping option for me - what a relief! Now I just can't wait for the packages to arrive, one by one, of course :-) You have no idea how happy you've made so many of us - No shopping for Missoni for Target Australia for us without SOSMail and you've definitely made my day too! Thank you!


Craig, I got my items two days ago. Everything was perfectly intact and packaged so well. Thank you and the SOS Mail Parcel forwarding Team again so much for helping with this and putting up with my crazy (and the crazy I unleashed on you). Still debating more orders but I'll be sure to pass the word to anyone I know that your service is the way to go. Thanks again


Hi! Today delivered :) Thank you for high grade service.

Best regards

We have moved into our home so will not need your service any more. Thank you for terrific service over the past 2 years.

Jim E

Dear Craig, Thanks for the reminder. We will be back home by the end of this weekend, so we do not need to extend. I have cancelled mail redirection as of 31/7/14. Next week I will get in touch with you to arrange pickup of our mail. Your service has been fantastic and we'll definitely use it again. Cheers

Phil W

WE ARE LIVE - SOS Mail Solutions international Shopper and Shipping Service

We Are Live

Take up one Idea, make that one idea your life - think of it, dream of it, live on that idea, let the brain, muscles,nerves, every part of your body, be full of that idea, and just leave every other idea alone, This is way to success

The Idea

We just wanted to send an email to say how impressed we are by the service we have received in the past year! Having no fixed address means that we need a permanent solution. We needed access to our mail being held at any time since we cannot always be in touch during normal business hours. Having a website designed for easy access to our mail 24/7 is a perfect solution for us, and your swift response to our requests for mail to be sent to us have been first class. Thank you

Amanda and Stephen

Just wanted to say how appreciative we are of your excellent work! You don't miss a beat :-) Thanking you again,

Victoria Brooks Outback Doctors

SOS are a highly professional service and we thank them! Our trip around Australia and mobile business are in good hands soley because SOS do what they promise. Mail is organised for us and we just log in and choose what we want sent. Totally reliable, fast and effiecient service. Can't thank you enough SOS. We know our mail is in safe hands' Thank you

Victoria Brooks, Outback Doctors

Come and see us at the QLD Caravan & Camping Show being held at the Brisbane RNA Showgrounds from 6 June through until 12 June 2012. We have a stand in Building 3 on the Upper Level. See you there!!

Craig Burton

Thankyou Craig for an excellent service. We have been travelling for the last 2 years and it has been great to know that our mail can reach us wherever we are. We would reccommend SOS to all our fellow travellers and look forward to dealing with you when we start travelling again. Once again thankyou for your service.

Anne and Greg

Your service was wonderful while overseas in Japan, thank you. I'd definitely use it again.

Nathan G

Thanks again! Appreciate your quick service always.

Kane N

Your service has been excellent and we will recommend you to anyone we hear of who needs it.

Steve B

I take this opportunity to thank you for your services which we will certainly use again for our travelling in the future.

Ramon D

Thanks for the continued good service.

Sal M

Thank you again, and we will certainly use your services next year, when once again we hit the highways and byways of this beautiful country of ours. I would not hesitate to recommend your firm to others who need such services.

Lyn & Rosalind

We appreciate the efficiency with which you run your business.

Serena S

You are absolutely wonderful!!!

Rosie T

We would like to thank you for your excellent service we have received and wish you all the best for the business in the future.

Alan & Jacki B

SOS Mail is really great!!

Wei X

After a year of terrific service we are sorry to say that we no longer need our account with you now that we have settled down. Thanks very much.

Nicola & Paul V

Your sevice is absolutely excellent guys! We tell anyone and everyone about you .....

Erika B

It's a great service and so much easier than opening an office in Australia just yet!!


Thanks for your good service which we will use again in the future so hold our account balance for when we return.

Brian & Glenis

We have been very happy with the service provided and if you want a reference for future use please advise us.

Keith B

Thanks for all the mail services - it is working a treat for us and saves us a lot of time.

Andy R

Many thanks for automatically banking our cheques for us, it's so helpful while we're overseas.

Gill B

Love the video of you on the website, and thanks for the excellent service again.

Doug R

Thanks for all your help over the years.

Paul D

You guys are offering a great service and we are very happy customers.

Bert V

We surely appreciate all your extra efforts and help with our mail.

Donald D

We would like to renew for another year and would like to say we are extremely happy with the service that you are providing for us.

Murray T

Great News. Thanks for the great service and support as always.

Don D

Thanks for a great service while we've lived overseas!

Chris L

Thanks again for a great service.

Mark G

Thanks for the good service.

Tim K

You give such a wonderful caring service, that takes the worry from us, as we travel, knowing that our mail is getting to us when we need it.

Sue & Bruce

Your service is absolutely excellent guys! We tell anyone & everyone about you... Ta, Erika


We are very happy with your service its been invaluable in managing our matters in Aus.

Cheers KM (Finland)

As a migrant from the UK, your mail forwarding Service is just what we needed. SOS Mail Solutions has made our new life here in Australia so much easier. Such friendly staff. Great stuff.

Anne R

Using SOS Mail to look after a mail while we are travelling around Australia is one of the best decisions we have made. Our mail is forwarded to us with great customer service and so simple. Many thanks, keep it up.

John and Bev

Thanks very much for your services. Excellent service indeed!

Dave O

Hi Craig Annual renewal has been updated online Exceptional service. Many thanks


We will be renewing for another 12 months as the service has been superb for what we need, and we do recommend you to others in the same situation as ourselves. All the best

Regards Alan

Your online mail forwarding service for me as a Expat living and working in Thailand is truely the best service I could wish for. This is truly a service that all Expriates should be using for there postal mail. Just so easy. Thank you SOS Mail Solutions.

R P Roberson Thailand

Hopefully your making Millions$$$$ as your service is faultless.

Love Mike & BB

Thank you for your good service this year.

Regards, Dene & Bev

To SoS Mail Solutions- Business Mail Division. The concept of receiving my business mail online is truly a innovative idea that simply is working so well for both me as an owner and for the business with regards to cost saving and efficiencies. Thank you

JP Pty Ltd

While cycling around Australia my address changed constantly and I needed a mail service that could keep up with my movements. SOS Mail Solutions proved ideal: timely, efficient and unfailingly helpful. Thank you. I am happy to recommend your service to all travellers.

Michael (Vic)

Thank you kindly for your good service. with regards to my mail forwarding. Very helpful and much appreciated.

Don (China)

Mail Forwarding Service. Please pass onto your team we are very happy with SOS service. It is working very well.

Lee (Brazil)

Many thanks for your excellent mail forwarding service

Alan (Australia)

Thanks to the SOS Mail team for your excellent service.

Issy and Colin (USA)

Thank you, thank you, thank you - my friends cannot believe your service when I told them how I received my mail while backpacking around Australia on my working holiday - I'm passing the word around. Thanks again Craig

Lauren (New Zealand)

I highly recommend SOS Mail to anyone who requires this type of service. I found the SOS Mail team reliable, trustworthy, friendly and efficient during the 3 months that I was seconded to Melbourne on business.

Allen (NSW)

Thanks to all the staff at SOS Mail for your prompt, efficient, and friendly service. Jan and I will certainly be returning to use your service when we next travel.

Neale & Jan (WA)

Thank you for helping manage my post while I was on my working holiday in Japan for the last six months. Your scan mail service during this time enabled me to view and print my mail through the internet wherever I was. I will certainly be returning to use your service when I'm in Europe next year.

Jessica (QLD)

Whilst travelling around Australia your scan mail service was just terrific - being able to access my mail on-line anytime was an amazing service. Thank you Tara for helping us stay in touch while travelling.

Issy & Collin (NSW)

We will be recommending this service to all our travelling friends...

Sue & Mike (VIC)